Privatlivspolitik

Last updated: August 17, 2026

This policy explains what personal data Renable handles, why, and what your rights are. It covers three things: this website (renable.com), the Renable platform (app.renable.com), and the Renable Options browser extension. We have tried to write it the way we would want to read it — plainly.

Who we are

Renable Marketing AB ("Renable", "we") is a Swedish company based in Gothenburg. We are the data controller for the personal data described in this policy. For anything privacy-related, write to us at support@renable.com.

This website

renable.com consists of static pages. It has no accounts, runs no tracking scripts, and does not currently set cookies (more under "Cookies" below).

If you use the contact form, we receive what you submit — typically your name, email address, company, and message — and use it only to respond to you. Our hosting infrastructure keeps standard, short-lived access logs (IP address, browser type, timestamps) for security and operations.

The Renable platform

When you create an account on app.renable.com we handle the data needed to run the service for you:

• Account data — your name, email address, and sign-in credentials. If you sign in with Google, Microsoft, or Facebook, we receive your name and email address from that provider; we never see your password there.
• Organization data — the workspace you belong to, its members, and what happens in it (for example who edited or published something), so teams can work together and see who did what.
• Billing data — subscriptions and payments are processed by Stripe. Your card details go directly to Stripe; we never store them.
• Your content — the product feeds, images, review content, and marketing assets you bring into Renable. This is mostly business data about products, but it can include personal data (for example a reviewer's name inside review content you import).
• Usage data — how the product is used (pages visited, features used, session recordings via the analytics tools listed below), so we can find problems and improve the product.

We use this data to provide and improve the service, to support you, to bill you, and to send service-related messages. The legal bases are performing our contract with you, our legitimate interest in running and improving the service, legal obligations (such as bookkeeping), and consent where we ask for it.

Your feed data is used for one thing: running your account — importing, enriching, and publishing your products. It is never used to train models for other customers, and it is never sold or shared for advertising or any other purpose.

AI processing

Renable uses AI providers (OpenAI, Anthropic, Google, and Replicate) to generate and improve product content — for example ad copy and product imagery. What we send them is the product content needed for the task. We use these providers under API terms that do not permit them to use your data to train their models.

Ad platform connections

When you connect an ad platform (such as Meta, Google, or TikTok) to your account, you authorize Renable to access it on your behalf — for example to import a product catalog, publish a product feed, or manage which ad design a catalog ad uses. The access credentials those platforms issue are stored securely on our servers, are never exposed in your browser, and are used only to operate the integrations you set up. You can disconnect a platform at any time from your account settings.

Service providers

We use a small set of service providers to run Renable:

• Amazon Web Services — hosting and storage, in the EU (Frankfurt region).
• Stripe — subscription billing and payments.
• OpenAI, Anthropic, Google, Replicate — AI content generation, as described above.
• Google Analytics, FullStory, Usetiful — product analytics, session analytics, and in-app guides inside the platform (not on this website).
• Meta, Google, TikTok, and other ad platforms — only when you connect them to your account.

Renable's own data lives in the EU. Some providers process data outside the EU; where they do, transfers rely on recognized safeguards such as the EU–U.S. Data Privacy Framework or EU Standard Contractual Clauses, as applicable to each provider. If you need a data processing agreement or provider details for your own compliance work, contact us.

Security and retention

Data is encrypted in transit, and at rest with AWS-managed encryption on the storage that holds it. Access to production data is limited to the people who need it to run the service.

We keep your data for as long as your account is active. When an account is closed, we delete or anonymize its data within a reasonable period, except what we must keep for legal reasons (such as bookkeeping records). Infrastructure logs are kept only briefly.

Your rights

Under the GDPR you can ask us for access to the personal data we hold about you, ask us to correct or delete it, restrict or object to how we process it, and receive a copy in a portable format. Where processing is based on consent, you can withdraw that consent at any time. Write to support@renable.com and we will help. You also have the right to complain to a supervisory authority — in Sweden, the Swedish Authority for Privacy Protection (IMY).

The Renable Options browser extension

Renable Options is a Chrome extension that shows, inside Meta Ads Manager, which Renable ad design a catalog ad runs and lets you switch it. It reads only the ad and ad account identifiers from the page address — never page content, never your Facebook session — and talks only to Renable. It has its own detailed policy: the Renable Options policy.

Google API Services

Renable Marketing AB’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Cookies

This website (renable.com) does not currently set cookies — there is nothing to consent to and nothing to opt out of. The platform (app.renable.com) uses strictly-necessary browser storage to keep you signed in, plus the product analytics tools listed above; those are part of using the service. If the website starts using cookies, we will update this page first.

Changes and contact

When this policy changes, the new version is published here with an updated date; significant changes are announced in the product. Questions, concerns, requests: support@renable.com.